All Posts By

Matt Donovan


SMS is Critical in a Crisis

In times of crisis, such as the recent Wuhan Virus (COVID-19) outbreak, it is important to understand how important timely, accurate information is for your customers, employees, and stakeholders. A critical goal of a communication manger during a crisis is: avoiding a panic response and providing timely, accurate information. This…
Matt Donovan
June 3, 2020