Sending Replies

The txtsignal Guide to Text Message Marketing

What happens if one of your subscribers has a question about when they can redeem a coupon, or what time happy hour begins, or what time the show begins? Simple – they can just reply to your text like they would any other text!

When subscribers reply to your texts, their replies will be listed in your txtsignal stream. You can answer to just that subscriber! It’s as simple as hitting the reply button and typing out your message.

While text message marketing is typically a one-to-many communication form, you have the opportunity to use it for one-to-one cases as well. Answering questions or providing support is a great way to delight your customers, inform them of important details, and provide more great value.